Board Diversity, Inclusion & Cultural Competency

A Resource Library

Webinars & Videos
Publications & Presentations
Suggested Readings


The resources within this library are provided to educate trustees on the value of promoting diversity, inclusion, and cultural competency on your boards and across your hospitals and health systems.

This library features topical articles, videos, webinars, and toolkits to help trustees generate board discussion and advance efforts to improve board diversity and organizational awareness. In addition, case studies show trustees how diversity goals can and have been achieved.

Improved board and organizational diversity, inclusion, and cultural competency are key to New York’s hospitals and health systems’ work to address the social and economic factors that shape the health of their communities, reduce health disparities, and achieve the best possible health for everyone.

HTNYS supports diversity and inclusion and is thankful for the leadership and work of its Diversity and Inclusion Committee.

Have feedback on our library, or know of additional resources we should consider? We’d love to hear from you! Please send all questions and comments to Elizabeth Maze.


“Diversity: Crossing the Comfort Zone,” The Governance Institute, 2011
Dr. Linda Brady, the first female, physician, and gentile president and CEO of Kingsbrook Jewish Medical Center (KJMC), discusses the measures taken to persuade her board and organization to embrace cultural diversity. KJMC transformed its organization by diversifying both its board and staff and by making diversity part of the fabric of the organization.

“Addressing the Social Determinants of Mental Health: If Not Now, When? If Not Us, Who?” PsychiatryOnline, June 2018
This column discusses how social determinants are key factors in the development, severity, and chronic nature of mental and substance use disorders and how changing policy and social norms can have impact.

Webinars & Videos

“Implicit Bias,” TEDxFlourCity, 2014
In this 16-minute video, Melanie Funchess, Director of Community Engagement, Mental Health Association of Rochester/Monroe County, examines ‘implicit bias”—attitudes and stereotypes that unconsciously effect behavior—and offers action steps to help create equity.

“Seeing White,” Center for Documentary Studies’ (Duke University) Scene on Radio, 2017
“Seeing White,” a 14-part podcast series, examines the concept and reality of “whiteness” in America and explores what it means to be white. The series includes scholarship by historians and answers questions such as, “From where did we get our notions of distinct human ‘races’ and of the ‘white’ race, in particular?”

“How to Accelerate Gender Diversity on Boards,” Milken Institute, 2017
This 60-minute panel session discusses gender diversity in the corporate world. It includes panelist success stories in creating a pipeline for female board members and covers how larger female board representation has benefited their companies.

“Why Corporate Governance Matters: Board Diversity,” CalSTRS, 2014
In this 2.5-minute video, Harry Keiley, then-Chair of the CalSTRS Teachers’ Retirement Board, offers an introduction into the benefits of a diverse board and how the advancement of board diversity creates long-term value.

Publications & Presentations

“Social Determinants of Health: Primer for Healthcare Trustees” HTNYS, May 2019

“Eliminating Disparities: Why It’s Essential and How to Get It Done,” Institute for Diversity in Health Management and Association of American Medical Colleges, 2008
Explore examples from the field, a board action checklist, and additional tools that assist hospitals and health systems in aligning quality improvement goals with disparities solutions.

“Becoming a Culturally Competent Health Care Organization,” Hospitals in Pursuit of Excellence, 2013
Explore the benefits of becoming a culturally competent organization, steps hospitals and health systems can take to achieve this competence, guidelines for educating and training staff, and case studies providing examples of success.

“The Role of the Chief Diversity Officer in Academic Health Centers,” Institute for Diversity in Health Management and Association of American Medical Colleges, 2012
Review key themes that emerged from discussions and interviews at the Chief Diversity Officer (CDO) Forum, and access a checklist to assist you in designing the CDO role.

“The Social Determinants of Mental Health,” American Psychiatric Publishing, January 2015
This scholarly, clinical, and policy-related work examines social determinants that impact our mental health and well-being. The book focuses on topics such as discrimination and social exclusion; adverse early life experiences; education; poverty; food insecurity; and access to care.


“Inclusion Starts With I," Sujata Chaudhry, Founder &CEO, Tangible Development, 2018
Action steps trustees can take to become a more inclusive board.

“Strategies for Leadership: A Diversity, Equity and Cultural Competency Assessment Tool for Leaders,” American Hospital Association, Institute for Diversity in Health Management, and National Center for Healthcare Leadership, 2017
This guide provides an assessment checklist healthcare leaders can use to evaluate the equity, diversity, inclusion, and cultural competency of their organization. It includes action steps that can be used to raise awareness within an organization and case studies of leading practices.

“Equity of Care: A Toolkit for Eliminating Health Care Disparities,” American Hospital Association, Institute for Diversity in Health Management, and Equity of Care, 2015
This resource includes toolkits, strategic guides, and case studies to increase the collection and use of race, ethnicity, and language (REAL) preference data, increase cultural competency training, and increase diversity at the leadership and governance levels.

Suggested Readings

Books and resources that address relevant and broader societal issues for context and deeper understanding.

Brit(ish): On Race, Identity and Belonging, Afua Hirsch, 2018
Brit(ish) is about a search for identity and the everyday racism that plagues British society. Hirsch discusses that Britain is a nation in denial about its past and present and issues a call for change.

Braving the Wilderness: The Quest for True Belonging and the Courage to Stand Alone, Brené Brown, 2017
In her book, social scientist Brown, Ph.D., L.M.S.W., redefines what it means to truly belong in an age of increased polarization. She sparks a global conversation about experiences of courage, vulnerability, love, belonging, shame, and empathy.

Agency for Healthcare Research and Quality: Racial and Ethnic Differences in Access to and Use of Healthcare Services, 1977 to 1996, Robin M. Weinick, 2000
Weinick’s article focuses on racial and ethnic disparities in healthcare, describing differences in access to care and the use of health services among whites, blacks, and Hispanics from 1977 to 1996.

That’s What She Said: What Men Need to Know (and Women Need to Tell Them) About Working Together, Joanne Lipman, 2018
Anecdotes, data from recent studies, and stories from Lipman’s journey to the top of a male-dominated industry show how to transform the way we work together by reaching across the gender divide. That’s What She Said shows why empowering women as true equals is an essential goal for women and men—and offers a roadmap for getting there.