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Thursday Evening, September 14

6 - 7 p.m.

Join us for a Welcome Cocktail Reception at the Conference Center at Lake Placid

Conference Begins

All education and events will be held in the Conference Center at Lake Placid, unless otherwise noted.

Day One: Friday, September 15

8 a.m.

Breakfast Buffet

8:45 a.m.

Opening Remarks

Sue Ellen Wagner, Executive Director, Healthcare Trustees of New York State


Sharon Norton Remmer, Chairwoman, Healthcare Trustees of New York State, and Trustee, Brookhaven Memorial Hospital Medical Center

9 - 10:30 a.m.

Opening Keynote: Whither the Soul of Governance? Being an Effective Trustee Through Challenge and Change

James E. Orlikoff, President, Orlikoff & Associates, Inc.

Governance thought leader Jamie Orlikoff will identify the trends impacting boards and the nature of governance. Given the growth of health systems and fewer numbers of community and rural hospitals, what is the future of healthcare governance? What will boards look like and how will they function and recruit new board members? Mr. Orlikoff will outline take-home strategies for effective governance in these challenging times.

10:30 - 10:45 a.m.


10:45 - 11:30 a.m.

The Changing Role of Governance—The New York State Experience

Sue Ellen Wagner, Executive Director, Healthcare Trustees of New York State

HTNYS surveyed chief executive officers and board chairs across the state about the changing role of governance, how it has impacted their board structure at both health systems and small hospitals, and additional governance changes they see occurring over the next three to five years. Ms. Wagner will highlight the survey’s main take-aways and key changes that are occurring.

11:30 a.m.- Noon

Congratulate Your Colleagues on Their Leadership, Advocacy, and PAC Accomplishments

Noon - 1:30 p.m.

HANYS President’s Address: Policy and Politics—From Albany to Washington, D.C.

Bea Grause, President, Healthcare Association of New York State (HANYS)

1:45 - 2:45 p.m.


Board Basics—Governance 101 & 201

James E. Orlikoff, President, Orlikoff & Associates, Inc.

Jamie Orlikoff will educate new trustees about their fiduciary responsibilities and oversight role. Recommended for first-, second-, and third-year trustees.

ABCs of Physician Practice Redesign

Nicole Harmon, Senior Director, Practice Advancement Strategies, HANYS Solutions

PCMH, APC, CPC+, PCSP, TCPI, and PQRS—what does this alphabet soup of acronyms mean and how does it affect a trustee’s role? Ms. Harmon will break down the practice redesign initiatives at the state and federal levels. Trustees will hear about the core tenets of each model, and how true and sustainable transformation positions physician practices for success.

Pressure on Providers: Retooling to Deal with the Squeeze on Coverage

Jeff Gold, Esq., Senior Vice President, Managed Care and Insurance, and Special Counsel, HANYS

Is your hospital or health system prepared for the downward pressure on payment, the ramp-up on clinical denials, delays in claims processing and payment, tougher contract negotiations, and patients with less coverage—all happening simultaneously? Mr. Gold will explain what is really happening in the insurance market that is likely to play out at every hospital/health system’s front door, and how to deal with it.

Long-Term and Post-Acute Care Transformation: Challenges and Opportunities

Daniel J. Heim, Executive Vice President, LeadingAge NY

Managed care, value-based and episodic payments, and other changes in long-term and post-acute care (LTPAC) are compelling providers to re-think how they are organized, how they deliver services, and with whom they partner. Learn about the most significant state and federal policy changes and marketplace developments affecting LTPAC services, and how boards and executive teams can identify key challenges and leverage opportunities arising from these developments. 

2:45 p.m.

Adjourn for the Day

2:45 - 3:30 p.m.

Ice Cream Social (optional)

Get the “scoop” from colleagues while networking and enjoying a refreshing treat.

Free time to explore your surroundings, relax, or meet with your board.

Note: Information about recreation, Olympic landmarks, museums, shopping, and nightlife can be found at

6:30 - 9 p.m.

Dinner on Ice

Lake Placid Olympic Center

Note: A separate fee will be charged for this event.

Enjoy cocktails amid the fascinating exhibits of the Lake Placid Olympic Museum. Dinner is served on an Olympic ice rink where world-class figure skaters and hockey teams have left their mark. Be entertained as elite competitive skaters and local skaters perform lifts, lutzes, and spins in a special ice show.

Day Two: Saturday, September 16

The Conference Center at Lake Placid

7:30 a.m.

Breakfast Buffet

8 - 9:15 a.m.

Boards, Dashboards, and Measurement—The Board’s Role in Quality Improvement

James L. Reinertsen, M.D., The Reinertsen Group

Hospitals and health systems are challenged to collect and report on an ever-greater number of quality measures. This “measurement mania” often makes its way to the boardroom where trustees are expected to evaluate and respond to an overwhelming volume of data. What are the measures that really matter? How can data be presented so boards understand it? How do the best boards make sure they discuss the really important numbers? Dr. Reinertsen will examine the types of measures trustees should focus on to drive quality improvement, and will discuss what dashboards should look like and how trustees should use them. He will also examine how to get more out of your quality committee meetings, and provide trustees with key questions they can ask their quality leaders to gain the knowledge and confidence they need to take meaningful board action on important quality issues.

9:15 - 9:45 a.m.

Tools and Techniques: HANYS Resources That Can Support Your Organization’s Quality Improvement Efforts

Loretta Willis, R.N., B.S.N., C.P.H.Q., C.C.M., Vice President, Quality and Research Initiatives, HANYS

HANYS’ Quality division provides education, tools, and resources to help hospitals advance their quality improvement work. Ms. Willis will provide an overview of HANYS’ focus on improving quality of care and patient safety, and will share a tool to help hospitals prioritize quality data collection and reporting.

9:45 - 10:15 a.m.

Networking Break

10:15 - 11:15 a.m.


How Safe is Your Hospital—Really? An Advanced Approach to The Measurement and Monitoring of Safety

James Reinertsen, M.D., The Reinertsen Group

How safe is your hospital? We’ve all been asked that question, and we’ve all probably answered it pretty much the same way—by pointing to data about how much harm has, or has not occurred in the past. Or we might point to one of our “best hospital” awards. But measures of past harm or past awards are “lagging indicators,” and tell you how safe you were yesterday, not today or tomorrow. Dr. Reinertsen will explain how trustees can and should seek a more advanced set of “leading indicators” by asking four important questions.

Deconstructing MACRA

Carmen Francavilla, Director, Practice Advancement Strategies, HANYS Solutions

The Medicare Access and Children’s Health Insurance Program Reauthorization Act (MACRA) replaces a flawed physician payment formula and creates a new framework for rewarding physicians for providing high-quality care. This physician payment reform continues the shift from fee-for-service reimbursement to value-based payment. Ms. Francavilla will provide trustees with an overview of the new payment model and discuss potential implications and considerations for boards.

Hospitals as Leaders for Health in Their Communities: The Role of Trustees

Jo Ivey Boufford, M.D., Immediate Past President, The New York Academy of Medicine

To achieve the goals of healthcare reform in New York State, hospitals are asked to achieve the Triple Aim of better health, better care, and lower costs. Central to these efforts, hospitals and health systems are working with partners in their communities to accomplish goals under the Prevention Agenda—the blueprint for state and local action to improve health and reduce health disparities. Dr. Boufford will examine these community health improvement efforts and discuss how trustees can support their organizations to improve health in the communities they serve.

11:30 a.m. - 1 p.m.

Leading Through Change—Why Winners Win!

Robyn Benincasa, World Champion Adventure Racer, San Diego Firefighter, and Founder of World Class Teams

Ms. Benincasa will share incredible stories and videos from taking on some of the most extreme challenges on Earth—from dense jungles and dizzying Tibetan mountains to scorching wildfires—to illustrate how great leaders and their teams succeed against all odds, and triumph in the face of adversity. Trustees will take away easily-applied leadership skills that will help them lead through turbulence and change, see challenges instead of roadblocks, and inspire their board colleagues and others to go the distance in any endeavor.

1:15 - 2:45 p.m.

Determinants of Health—Life Expectancy by Neighborhood

Jay D. Bhatt, D.O., M.P.H., M.A., F.A.C.P., Chief Medical Officer, American Hospital Association (AHA), and President of AHA’s Health Research and Educational Trust

Where you live can shape your health. Hospitals and health systems tracking emergency department visits and admissions see evidence every day that ZIP Code can be more predictive of health outcomes than genetic code. Studies show that healthy food, decent housing, safe neighborhoods, transportation, education, and employment can impact as much as 80% of a person’s health. Dr. Bhatt will examine the major issues and factors, and share innovative community-centric collaborative solutions. He will address why it is important for boards to help guide and support hospitals’ and health systems’ efforts to reach beyond their walls and build healthier communities to advance their population health management strategies.

There will be time for questions and answers, and open discussion following the presentation.

2:45 - 3 p.m.


3 - 4:30 p.m.

Responding to the Prescription Opioid and Heroin Crisis: An Epidemic of Addiction

Andrew Kolodny, M.D., Co-Director, Opioid Policy Research, Heller School for Social Policy and Management, Brandeis University, and Executive Director of Physicians for Responsible Opioid Prescribing

As leaders of your communities, you know that the heroin and opioid epidemic is insidious, leaving a devastating wake of addiction and overdose across New York State. What is the hospital’s or health system’s role in combatting this scourge? How can trustees impact a broad community-based approach where healthcare organizations, law enforcement, schools, non-profits, and government agencies work together? Dr. Kolodny will address the current crisis by examining the root causes, major issues, and factors behind the problem, and possible collaborative solutions, from prevention to treatment and recovery.

The New York State Experience

Robert A. Kent, Esq., Chief Counsel, New York State Office of Alcoholism and Substance Abuse Services

Trustees will learn about the latest policies and programs for combatting the heroin and opioid epidemic in New York State both inside and outside the hospital and across the continuum of care. Hear what boots-on-the-ground strategies are being implemented in New York State’s communities.

There will be time for questions and answers, and open discussion following the presentations.

4:30 p.m.

Adjourn for the Day

Free time to explore your surroundings, relax, or meet with your board.
Note: Information about recreation, Olympic landmarks, museums, shopping, and nightlife can be found at

You’re on Your Own! Dinner with your Board and Colleagues

Enjoy each other’s company away from the hospital and choose from among Lake Placid’s many delectable restaurants.
Note: You will need to make your own dinner plans and reservations. For information about dining options,

Day Three: Sunday, September 17

The Conference Center at Lake Placid

8:30 a.m.

Breakfast Buffet

9 - 10 a.m.

How Cybersecure is Your Hospital . . . Your Life?

William F. Pelgrin, Esq., Co-Founder and Partner, CyberWA; Global Strategic Advisor; and Chair, Global Cyber Alliance

As prime targets for cyber-attacks, hospitals and health systems face significant cybersecurity risks that continue to evolve, yet providers lag behind other industries in understanding, sophistication, and implementation of cybersecurity best practices. Mr. Pelgrin will address cyber risk and provide critical prevention strategies to help trustees lead improvement of their hospitals’ cyber hygiene, with take-aways for improving their personal cybersecurity as well.

10 a.m.

Closing Remarks

10:15 a.m.