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Speakers

Sue Ellen Wagner

Sue Ellen Wagner

Executive Director, Healthcare Trustees of New York State
Vice President, Community Health, Healthcare Association of New York State

Sue Ellen Wagner leads Healthcare Trustees of New York State (HTNYS), an organization dedicated to strengthening the governance of New York State’s voluntary and municipal healthcare facilities. Ms. Wagner oversees the organization’s advocacy, communication, and educational programming, while serving as HTNYS’ spokesperson to state and national constituencies. Ms. Wagner also serves as Vice President, Community Health, at the Healthcare Association of New York State (HANYS). HANYS represents the interests of New York’s nonprofit and public hospitals, nursing homes, home care agencies, and other healthcare organizations. Ms. Wagner has been a member of HANYS’ policy staff for more than 20 years, serving in many leadership roles. She holds a Master of Science degree in Health Administration from the Sage Colleges and a Bachelor of Science degree in Health Management from the State University of New York Institute of Technology. Ms. Wagner also attended Harvard Business School’s Executive Leadership Program.

Sharon Norton Remmer

Sharon Norton Remmer

Chairwoman, Healthcare Trustees of New York State
Trustee, Brookhaven Memorial Hospital Medical Center

Sharon Norton Remmer has been a member of the Brookhaven Memorial Medical Center Board of Directors since 1995, where she currently serves as the Chairwoman of the Governance and Education Committee and the Facilities Committee. Ms. Remmer served as Chairwoman of the Board from 2008 to 2011.

Ms. Remmer is a Senior Associate at H2M architects + engineers in Melville, New York, where she oversees the development and entitlement process of multidiscipline land use projects. Before joining H2M in 2011, she was Vice President of Norton Brothers Dunn Engineering and Land Surveying, the successor firm to Norton Brothers.

Ms. Remmer is a graduate of Wheaton College in Norton, Massachusetts.

James E. Orlikoff

James E. Orlikoff

President, Orlikoff & Associates, Inc.

James E. Orlikoff is President of Orlikoff & Associates, Inc., a consulting firm that specializes in healthcare governance and leadership, strategy, quality, organizational development, and risk management. He is the National Advisor on Governance and Leadership to the American Hospital Association and Health Forum, and is the Senior Consultant to the Center for Healthcare Governance. He is a partner in Orlikoff Reinertsen Boardworks, and was named one of the 100 most powerful people in healthcare in the inaugural list by Modern Healthcare. Mr. Orlikoff has been involved in leadership, quality, and strategy issues for more than 30 years. He has consulted with hospitals in four countries, and, since 1985, has worked with hospital and system governing boards to strengthen their overall effectiveness and their oversight of strategy and quality. He has worked extensively on improving the relationships between boards, medical staffs, and management. He has written 15 books and more than 100 articles and has served on hospital, college, and civic boards. He is a member of the Board of Virginia Mason Health System and is Chair of the Governance Committee. Mr. Orlikoff received his Master’s degree in Social and Organizational Psychology from the University of Chicago, and his Bachelor’s degree from Pitzer College in Claremont, California.

Beatrice Grause, R.N., J.D.

Bea Grause, R.N., J.D.

President, Healthcare Association of New York State (HANYS)

Bea Grause began her tenure as President of the Healthcare Association of New York State (HANYS) on July 1, 2016 after serving as President and Chief Executive Officer of the Vermont Association of Hospitals and Health Systems for 14 years. In that position, she successfully led Vermont hospitals through a variety of reform initiatives, including the state’s single-payer debate, continuously and intentionally building the hospitals’ brand as trusted, competent leaders.

Bea recently completed a three-year term (2012 to 2015) as an at-large member of the American Hospital Association (AHA) Board of Trustees, including a 2015 term on the AHA Executive and AHA CEO Search Committees. As part of her AHA Board responsibilities, she also served as chairman of the AHA Allied Advisory Committee on Medicaid.

Before moving to Vermont, Bea worked for ten years in Washington D.C. in a variety of positions. She began her D.C. tenure as a Legislative Assistant; first in the Office of U.S. Representative Norman Y. Mineta and then for U.S. Representative Joseph P. Kennedy II. After she left Capitol Hill, Bea simultaneously held senior governmental affairs positions with the Tennessee Hospital Association and Massachusetts Hospital Association. She spent the last three years working as counsel with the law firm of Foley, Hoag. In this role, she developed tailored legislative and regulatory strategies for many healthcare clients.

Before coming to Washington D.C., Bea spent ten years in California. She worked as a registered nurse, primarily in the emergency room and intensive care areas at Santa Clara Valley of California. During this time, she earned her Juris Doctorate in 1991 from Santa Clara University School of Law.

Bea earned a Bachelor of Science in Nursing from Boston College in 1979 and is currently a Fellow of the American College of Healthcare Executives. She is also a 2003 graduate of the Vermont Leadership Institute.

Nicole Harmon, M.B.A., P.C.M.H.C.C.E.

Nicole Harmon, M.B.A., P.C.M.H.C.C.E.

Senior Director, Practice Advancement Strategies, HANYS Solutions

Nicole Harmon leads HANYS Solutions’ Practice Advancement Strategies, working with hospital-based primary care practices and clinics to achieve practice transformation. She has experience in the areas of primary care practice transformation, cross-functional teams, establishing a culture of change and quality improvement, redesigning workflow and responsibilities, and electronic medical record implementation and reporting.

Before joining HANYS Solutions, Ms. Harmon was a Practice Manager, Patient-Centered Medical Home, at The Exigence Group, and served as Assistant Director for Advanced Primary and Specialty Care at Independent Health. Ms. Harmon’s experience also includes the Windsong Radiology Group, where she spent two years as Marketing Specialist before moving into the Organizational Development Supervisor role.

Ms. Harmon holds a Bachelor of Science degree in Business Administration from Rochester Institute of Technology and a Master of Business Administration degree from Canisius College. In November 2014, Ms. Harmon completed the Cornell-HANYS Academy for Healthcare Leadership Advancement. She is PROSCI® certified in change management and by National Committee for Quality Assurance (NCQA) as a PCMH Certified Content Expert.

Jeff Gold, Esq.

Jeff Gold, Esq.

Senior Vice President and Special Counsel, Managed Care and Insurance, HANYS

Jeff Gold’s role at HANYS is to work with the payer community, state and federal regulators, and New York State government to address provider issues related to managed care. Mr. Gold has drafted, negotiated, and helped secure major packages of managed care reform legislation that impact external appeals, administrative denials, claims processing, and payer practices. He designed HANYS’ highly regarded Managed Care SWAT Training® program and coaches hospitals on claims denial management and contract negotiation strategies. Before his arrival at HANYS in 2000, Mr. Gold was Special Counsel for Health Care to the New York State Attorney General. Mr. Gold served four Attorneys General in New York and was the founding Chief of New York’s Health Care Bureau in 1997. Mr. Gold joined the Attorney General’s office in 1987, and oversaw units of the Attorney General’s office at Helen Hayes Hospital in West Haverstraw; Roswell Park Cancer Institute in Buffalo; and the three State University of New York medical centers in Brooklyn, Syracuse, and Stony Brook. Before 1987, he worked at two private law firms in New York City, with a focus on civil litigation. He is a frequent lecturer at Bar Association meetings, healthcare conferences, and Healthcare Financial Management Association events, and has published several articles. He is Vice Chair of the American Bar Association’s Health Law Section. Mr. Gold has a Bachelor of Arts degree from the University of Pennsylvania and a Juris Doctor degree from Brooklyn Law School.

Daniel J. Heim

Daniel J. Heim

Executive Vice President, LeadingAge New York

As Executive Vice President of LeadingAge New York (formerly the New York Association of Homes and Services for the Aging), Daniel Heim oversees public policy efforts including policy development, regulatory affairs, member communications, and litigation activities. LeadingAge New York represents nearly 500 not-for-profit and governmental providers of senior living and services throughout the state, including nursing homes, home care, senior housing, assisted living, managed long-term care, retirement communities, and other agencies. Before joining LeadingAge New York in 1989, Mr. Heim was a fiscal analyst with the New York State Department of Health and a credit analyst for a commercial bank. He earned his Bachelor’s degree in Finance from Siena College in Loudonville and an Master of Business Administration (MBA) degree from the University at Albany. Mr. Heim has served on numerous boards and advisory groups, and is a frequent speaker at conferences, seminars, and other forums on long-term care policy issues.

James L. Reinertsen, M.D.

James L. Reinertsen, M.D.

President, The Reinertsen Group

Dr. James Reinertsen heads The Reinertsen Group, an independent consulting and teaching practice focused on improving the clinical quality performance of healthcare organizations. From 2001 to 2013, he was a Senior Fellow at the Institute for Healthcare Improvement (IHI), where he developed and delivered IHI’s programs for boards, executives, and physician leaders. The winner of the 2011 John L. Eisenberg Individual Achievement Award for his decades of U.S. and international leadership for clinical quality and safety, Dr. Reinertsen has an unusual combination of skills and experience. He practiced internal medicine and rheumatology for 20 years, and has also been an influential and admired health system chief executive officer, leading healthcare quality improvement in medical groups, hospitals, and academic health centers. Dr. Reinertsen was a founder and first Chairman of Minnesota’s Institute for Clinical Systems Improvement, and is a former board member of the American Board of Internal Medicine, as well as the former Chairman of the Board of the American Medical Group Association. He is an Honorary Fellow of the English National Health Service’s Institute for Innovation and Improvement. The author of 70 scholarly papers and a 2005 book, Ten Powerful Ideas for Patient Care Improvement, Dr. Reinertsen is a graduate of St. Olaf College and Harvard Medical School.

Loretta Willis, R.N., B.S.N., C.P.H.Q., C.C.M.

Loretta Willis, R.N., B.S.N., C.P.H.Q., C.C.M.

Vice President, Quality, and Research Initiatives
Healthcare Association of New York State (HANYS)

Loretta Willis is a registered nurse with more than 30 years of healthcare experience. As Vice President, Quality, and Research Initiatives at HANYS, Loretta Willis provides strategic direction, planning, coordination, and oversight for development and execution of the association-wide quality and patient safety-related advocacy agenda and supporting initiatives to assist HANYS’ members to meet quality and safety expectations. Before joining HANYS in 2011, Ms. Willis served as the clinical director for case management, utilization management, and discharge planning for the national Medicare program at WellPoint. Her managed care experience also includes leadership roles in government programs, clinical utilization, case management, and quality improvement for Kaiser Permanente and Capital District Physicians’ Health Plan. Her nursing experience includes medical/surgical nursing, maternal/child, infection control, and long-term care. As part of her maternal/child experience, Ms. Willis achieved her graduate board certifications as an international board certified lactation consultant, and a board certified childbirth educator. Ms. Willis is a graduate of Russell Sage College in Troy, New York and is a board certified case manager, and a Certified Professional in Healthcare Quality.

Carmen Francavilla, M.B.A., B.S.N., R.N.-B.C., P.C.M.H. C.C.E.

Carmen Francavilla, M.B.A., B.S.N., R.N.-B.C., P.C.M.H. C.C.E.

Director, Practice Advancement Strategies, HANYS Solutions

Carmen Francavilla works collaboratively with healthcare organizations to achieve physician practice transformation. She has worked in hospital systems aligned with physician practices to advance population health, quality outcomes, practice transformation, the Delivery System Reform Incentive Payment (DSRIP) program, the Physician Quality Reporting System, meaningful use of health information technology, and compliance with The Joint Commission regulations. Before joining HANYS Solutions, Ms. Francavilla was Director of Population Health at Our Lady of Lourdes Memorial Hospital in Binghamton, New York, an Ascension Health organization. Ms. Francavilla also served as manager of nursing and clinical informatics at Lourdes’ physician practice sites. She is board certified in ambulatory care by the American Nurses Credentialing Center, and is certified by the National Committee for Quality Assurance as a PCMH Certified Content Expert. Ms. Francavilla holds a Bachelor of Science degree in Nursing from Binghamton University and is a licensed registered professional nurse. She also holds a Master of Business Administration degree, specializing in Healthcare Management, from American Intercontinental University.

Jo Ivey Boufford, M.D.

Jo Ivey Boufford, M.D.

Immediate Past President, The New York Academy of Medicine

Dr. Jo Ivey Boufford is the Immediate Past President of The New York Academy of Medicine. Effective January 1, 2018, she will become Clinical Professor of Global Public Health at the College of Global Public Health at New York University, where she is also Professor of Public Service, Health Policy, and Management at the Robert F. Wagner Graduate School of Public Service and Clinical Professor of Pediatrics at New York University School of Medicine. She served as Dean of the Robert F. Wagner Graduate School of Public Service at New York University from 1997 to 2002. Before that, she served as Principal Deputy Assistant Secretary for Health in the U.S. Department of Health and Human Services (HHS), and as Acting Assistant Secretary. While at HHS, she was the U.S. representative on the Executive Board of the World Health Organization (WHO). She served in a variety of senior positions and as President of New York City Health + Hospitals in the 1980s. Dr. Boufford was awarded a Robert Wood Johnson Health Policy Fellowship at the Institute of Medicine in Washington, D.C. in 1979-1980. She currently serves on the boards of the United Hospital Fund and the Health Effects Institute. She was elected to membership in the Institute of Medicine (IOM) in 1992 and served on its Board on Global Health and Board on African Science Academy Development. She served two four-year terms as the Foreign Secretary of IOM and was elected to membership for the National Academy of Public Administration. She received Honorary Doctorate of Science degrees from the State University of New York, New York Medical College, Pace University, and Toledo University. She has been a Fellow of The New York Academy of Medicine since 1988 and a Trustee since 2004. Dr. Boufford received her Bachelor of Arts degree in Psychology from the University of Michigan, and her Medical Doctor degree from the University of Michigan Medical School. She is board certified in pediatrics.

Robyn Benincasa

Robyn Benincasa

Founder, World Class Teams

Robyn Benincasa is the founder of World Class Teams, a world champion adventure racer, a CNN Hero, former corporate sales expert, and a full-time firefighter who advises organizations on building world class teams of their own. Her New York Times best-selling book, How Winning Works, has been reviewed as “an excellent resource for all business owners on approaching challenges with a team mentality. For the last 20 years, she and her teammates have been competing at the front of the pack in the most unique and compelling classrooms on earth—the jungles of Borneo, the Himalayan peaks of Tibet, the rivers of Fiji, the rainforests of Ecuador, and the desert of Namibia—studying the good, the bad, and the not-so-pretty in extreme teamwork and mastering the skills required to inspire a group of semi-exhausted people through a seemingly endless series of checkpoints, in pursuit of a seemingly impossible goal, working against crazy deadlines, in constantly changing conditions and all in pursuit of an audacious goal. It is through these harrowing, life affirming, and often hilarious experiences in the world’s most grueling challenges that she has emerged with her refreshing and truly unique perspective on what it takes to build the kind of World Class Teams that succeed against all odds, that triumph in the face of adversity, and that win as one in times of great challenge and change.

Jay D. Bhatt, D.O., M.P.H., M.A., F.A.C.P.

Jay D. Bhatt, D.O., M.P.H., M.A., F.A.C.P.

Chief Medical Officer, American Hospital Association (AHA)
President, Health Research & Educational Trust (HRET)
Internist, Erie Family Health Center, Chicago, Illinois

Dr. Jay Bhatt serves as Chief Medical Officer of the American Hospital Association and President of HRET. Most recently, he was the first Chief Health Officer at the Illinois Health and Hospital Association. In this role, he led large improvement projects including the Hospital Engagement Network aimed at reducing readmissions and hospital-acquired conditions. He has launched several improvement collaboratives, managed the Medical Executive Forum, led the Midwest Alliance for Patient Safety, launched a physician leadership academy, and designed and advanced a statewide high-reliability initiative. Previously, he was Managing Deputy Commissioner and Chief Innovation Officer for the Chicago Department of Public Health, where he led the implementation of the city’s public health agenda, innovations in cross-sector partnerships, predictive analytics, epidemiology, and informatics. He led the department to be internationally and nationally recognized in its approach to using predictive analytics to improve food inspections, chronic disease, West Nile virus, and lead inspections. He is a practicing internal medicine physician for Erie Family Health Center in Chicago, serving vulnerable populations, and is a member of the Feinberg School of Medicine at Northwestern faculty. He graduated from the University of Chicago in 1999 with a degree in Economics. In 2008, Dr. Bhatt received both his medical degree from the Philadelphia College of Osteopathic Medicine, and his Master in Public Health degree from the University of Illinois at Chicago School of Public Health. In 2012 he received his Master’s in Public Administration degree from the Harvard Kennedy School of Government as a Zuckerman Leadership Fellow and Mongan Commonwealth Fund/Harvard Minority Health Policy Fellow. He was a White House Fellows National Finalist in 2013. He is a Crain’s Chicago “40 under 40” recipient, and was selected to the prestigious Presidential Leadership Scholars Program in 2016. He enjoys exploring Chicago with family and friends, including trying different restaurants and neighborhoods. He also enjoys teaching dance in the community.

Andrew Kolodny, M.D.

Andrew Kolodny, M.D.

Co-Director, Opioid Policy Research Collaborative, Heller School for Social Policy and Management, Brandies University

Dr. Andrew Kolodny is one of the nation’s leading experts on the prescription opioid and heroin crisis devastating families and communities across the country. He is Co-Director of the Opioid Policy Research Collaborative at Brandies University’s Heller School for Social Policy and Management. He is also the executive director and co-founder of Physicians for Responsible Opioid Prescribing, an organization with a mission to reduce morbidity and mortality caused by overprescribing of opioid analgesics. Dr. Kolodny previously served as Chief Medical Officer for Phoenix House, a national non-profit addiction treatment agency and Chair of Psychiatry at Maimonides Medical Center in New York City. Dr. Kolodny has a long-standing interest in public health. He began his career working for the New York City Department of Health and Mental Hygiene in the Office of the Executive Deputy Commissioner. For New York City, he helped develop and implement multiple programs to improve the health of New Yorkers and save lives, including city-wide buprenorphine programs, naloxone overdose prevention programs and emergency room-based screening, brief intervention and referral to treatment (SBIRT) programs for drug and alcohol misuse.

Robert A. Kent Esq.

Robert A. Kent, Esq.

General Counsel, New York State Office of Alcoholism and Substance Abuse Services (OASAS)

Robert Kent provides overall legal support, policy guidance, and direction to OASAS Commissioner Arlene González-Sánchez, the Executive Office, and all divisions of the agency. Mr. Kent is leading efforts to implement Governor Cuomo’s Heroin and Opioid Task Force recommendations, such as the Combat Addiction/Heroin Campaign, the Federal Opioid Targeted Grant program, and Medicaid Redesign Team initiatives, including implementation of historic legislation to increase access to treatment.

Mr. Kent previously served as an Assistant Counsel with the New York State Office of Mental Health. Before that, he was engaged in the private practice of law where he focused on regulatory and governmental affairs matters. Mr. Kent has been recognized by the Caron Foundation with the Legal Professional Public Service Award, by the Coalition of Behavioral Health Agencies with the Leadership Award, by the American Association for the Treatment of Opioid Dependence with the Nyswander/Dole “Marie” award, the Long Island Recovery Association Friend of Recovery Award, and the Northern Tier Providers Coalition Public Service Award.

William F. Pelgrin, Esq.

William F. Pelgrin, Esq.

Co-Founder and Partner, CyberWA, Inc.; Global Strategic Advisor; and Chair, Global Cyber Alliance

William Pelgrin chairs the Global Cyber Alliance, a not-for-profit organization dedicated to improving cybersecurity for the greater good by collaborating to identify top cyber risks, collect data on the risks, identify solutions, build teams to execute the solutions, and then measure success. Mr. Pelgrin is also Co-Founder and Partner CyberWA, Inc., which helps protect corporate executives, celebrities, politicians, and other high-value individuals from successful cyber attacks.

He served as Director and Chief Cyber Security Officer for the New York State Office of Cyber Security and Critical Infrastructure Coordination from 2002 to 2010, where Mr. Pelgrin was responsible for directing New York State’s efforts regarding cyber readiness and resilience, and geographic information technologies, especially in emergencies. From 1997 to 2002, Mr. Pelgrin served as Director, New York State Office for Technology.

He served as Executive Deputy Director and Chief Counsel, New York State Office for Technology from 1996 to 1997. Before that, he served for two years as Executive Deputy Director, New York State Division for Youth. In the 1980s and early 1990s, he held positions as General Counsel for state agencies including General and Internal Audit and Control, New York State Division for Youth, and New York State Commission of Correction.

From 2010 to 2015, he was President and Chief Executive Officer, Center for Internet Security, an international nonprofit organization focused on enhancing the cyber security readiness and response of public and private sector entities. In 2015, Mr. Pelgrin was appointed to serve as a member of the Center for Strategic and International Studies (CSIS) Commission on Cyber Security to brief the President of the United States on critical cybersecurity issues. Mr. Pelgrin established the Multi-State Information Sharing and Analysis Center in 2003 to enhance collaboration across states to better prevent, detect, respond to, and recover from cyber incidents. He currently serves as Co-Chair and Advisory Board Member of Governor Cuomo’s Cyber Security Advisory Board.

He received his law degree from Albany Law School and his Bachelor of Arts degree in History/Political Science from Union College.