Saturday, Oct. 1

7 – 8 a.m.

Breakfast

8 – 8:30 a.m.

A conversation with Rep. John Katko

Join us for a conversation with retiring Rep. John Katko (NY-24), who has represented the Syracuse area since 2015 and been a champion for hospitals and health systems during his time in Congress. Hear directly from the congressman about his views of the current healthcare landscape, the importance of working in a bipartisan fashion and how best to influence public policy in Washington. Come prepared with questions as he will engage directly with the audience in this interactive session.

8:30 – 9:45 a.m.

Human capital must be an essential part of our investment strategy

  • Quint Studer, Businessman, Visionary, Entrepreneur and Mentor

The biggest challenge facing healthcare is staffing. We’re struggling with massive turnover, high agency costs and a staff that’s depleted, burned out and traumatized. Now, and as we move forward, we must be intentional about creating places people want to be — places that replenish and tap into our staff’s calling. This, more than any other capital expense, must be the centerpiece of our investment strategy.

A “piecemeal” approach won’t work for real engagement. The organizations that thrive in the future will be those that build a cultural ecosystem that puts employee engagement at the center of everything: systems and processes, supervisor relationships, skill-building, wellness resources and more. In this thoughtful presentation, Studer will explain how these interconnected pieces work together and lay out a roadmap for trustees and leaders to move their organization in that direction. He also will explain how an employee-centric workplace affects clinical outcomes and how what we do right now will set the stage for our future.

9:45 – 10 a.m.

Break

10 – 11 a.m.

Breakout strategy sessions

Breakout session 1

Board decision-making
  • Quint Studer, Businessman, Visionary, Entrepreneur and Mentor

How can boards position themselves to make decisions efficiently, and effectively move the board or CEO forward to execution? Studer will answer this question, guide the audience on how to create a sense of urgency and share a tool to support this process.

Breakout session 2

Responding to behavioral health needs
  • Sarah DuVall, Director, Behavioral Health, HANYS
  • Sabina Lim, MD, System Vice President, Behavioral Health Safety and Quality and System Medical Director, Regulatory and Government Affairs, Mount Sinai
  • Alan Wilmarth, Administrative Director, Behavioral Health, United Health Services Hospitals, Inc.

Long-standing challenges in access to behavioral healthcare preceded the pandemic, especially for individuals with complex care needs and children. COVID-19 only exacerbated those challenges, and hospitals and health systems must now support and treat the sharp rise of individuals in need of behavioral health services in an even more resource-constrained environment. Staff well-being is also significantly impacted, significantly as they manage COVID-19 surges and an ongoing healthcare workforce shortage.

Hospital and health system trustees play an important role in helping develop strategies to improve access to behavioral healthcare. To succeed, trustees need a good understanding of the behavioral health challenges and needs in their communities. This session will review the current state of behavioral health and its impact on hospitals and health systems, examine complex case discharge delays in New York state and identify work underway to support the mental health needs of healthcare workers.

Breakout session 3

Understanding state and federal funding for hospitals and health systems
  • Kevin Krawiecki, Vice President, Fiscal Policy, Economics, Finance and Information, HANYS

You’ve heard of Medicare and Medicaid. But, did you know that in and outside of these programs are a complicated array of state and federal funding streams with varying eligibility thresholds and associated payment methodologies? Depending on the type of hospital — rural, academic medical center, publicly sponsored, specialty or serving large uninsured and government-pay populations — you may be eligible for different payment formulas or access to additional funding pools.

This session will help healthcare trustees understand state and federal government funding programs for hospitals and health systems, including eligibility and related benefits, as well as threats to these programs.

11 – 11:15 a.m.

Break

11:15 a.m. – 12:15 p.m.

Closing session

Never waste a crisis: How health systems can win hearts and minds to shift perceptions

Crisis communicators have long said to “never waste a good crisis.” In this session, Revive will discuss how health systems can highlight their importance to New Yorkers’ way of life, and better position providers as the voice of truth. We will provide tangible and specific actions that health system trustees and leaders can implement in their communities to begin to reshape the narrative. These actionable recommendations will be focused on the role trustees and executives must play in reaffirming public trust during and after a crisis. We will also share key learnings from our experience on how trustees can best engage the community to help reinforce health systems’ perspectives.

There’s an opportunity — and an obligation — for providers to educate the public and stakeholders on their missions. Simply put, providers need to stop acting out of defense and start being more proactive.

12:15 p.m.

Adjourn

Boxed lunches available — grab and go or stay and eat.