Saturday, Sept. 23

7 – 8 a.m.

Breakfast

8 – 9 a.m.

Insight from New York’s commissioner on DOH policy and direction

New York’s recently appointed health commissioner will lay out his vision for the state’s healthcare system and DOH. As hospitals and health systems continue planning for their future in an uncertain environment, McDonald’s insight into the direction of health policy for the state will be beneficial and timely.

9 – 9:15 a.m.

Break

9:15 – 10:15 a.m.

Breakout strategy sessions

Breakout session 1

Cyber risk is patient safety risk

With ransomware now a direct threat to care delivery and hospital operations, cybersecurity is no longer “just an IT issue” — it’s a patient safety issue. Leading hospitals and health systems now manage cyber risk as a top enterprise risk and have expanded cybersecurity accountability from the IT department all the way up to the board.

This session will focus on:

  • managing cyber risk as enterprise risk;
  • creating a culture of cybersecurity;
  • facilitating board-level risk visibility and accountability; and
  • prioritizing investment to maximize risk reduction.

Plus, you’ll hear first-hand from a colleague who experienced a breech and downtime-inducing event.

Breakout session 2

Interactive governance clinic

Bring your most challenging and immediate governance issues to one of the nation’s preeminent healthcare governance experts. Jamie Orlikoff will field your questions — from hands-on practical to big-picture theoretical — and invite attendees to add their perspectives and recommendations. You’ll gain practical solutions and proactive ideas for improving governance performance. This session will be interactive and no issue is off the table. Come prepared to talk, question and be challenged! Participants will have an opportunity to submit questions in advance that will be addressed anonymously during the session.

Breakout session 3

Private equity: What does it mean for hospitals and health systems?

ACHE 1

  • Victoria Aufiero, Vice President, Insurance, Managed Care and Behavioral Health, HANYS

Private equity investment in healthcare has grown dramatically over the last decade and shows no signs of slowing down. For better or worse, PE involvement within the healthcare system can have significant implications for both patients and providers. It is unclear if PE itself is a problem or whether, in its absence, other sources of capital — insurers, venture capital, health systems — can address some of the issues.

This session will explain what trustees need to know about PE’s role in the healthcare system, who it is targeting and the strategies behind it all. We’ll also discuss the regulatory landscape in New York, including the new “Material Transactions” provision from the 2023-2024 State Budget. We’ll highlight what trustees and leaders should be thinking about and explore the different options for competition and/or collaboration.

10:15 – 10:30 a.m.

Break

10:30 – 11:30 a.m.

Moving the healthcare workforce from flight to flourish

ACHE 1

This session will provide a brief overview of the forces driving workforce stability to be a top priority for healthcare executives. The root causes of low engagement and high turnover require large-scale, systemic change across health systems to ensure workers feel valued and supported.

The connection between frontline manager and employee drives retention and engagement. Healthcare executives can draw inspiration from the connection between caregivers and patients as a launching point to improve the connection between leaders and employees. This critical connection is disrupted because of operational burdens placed on leaders while caregivers experience similar strains of burnout and lack a sense of well-being. Healthcare trustees can partner with hospital leaders to promote the development of work redesign, people strategies and investment in technology to promote a culture that enables leaders and employees to flourish.

At the end of this session, participants will be able to:

  • appraise the continuing challenges and instability of the healthcare workforce;
  • describe, and identify sustainable solutions to high turnover; and
  • identify ways trustees can support hospitals in restructuring a work culture where teammates flourish.

11:30 a.m. – 12:30 p.m.

Closing keynote

It’s not you, it’s ME: Making governance relevant for a radically different future

ACHE 1

Hospitals and health systems have faced looming mega trends for years, like the aging population, approaching Medicare insolvency, predicted provider shortages and the growing healthcare affordability crisis. The pandemic has accelerated these trends and added others to the mix including skyrocketing labor costs, shaky supply chains, accelerated disruption of the hospital business model, workforce instability and significantly weakened finances. These trends threaten the business model and very existence of hospitals and the U.S. healthcare system.

Unfortunately, our governance models have been slow to change even though they face many of these challenges at the board level. Boards are aging faster than the general population and facing growing difficulty in recruiting and retaining members with necessary skill sets and diversity. Unless boards can rapidly and radically change themselves, they will not be up to the task of changing their organizations to deal with the environmental challenges.

Governance must step up as never before. This provocative and challenging presentation will review these trends and examine ways that boards and leadership must adopt extreme best practices to steer their organizations into the future.

12:30 p.m.

Adjourn

Boxed lunches available — grab and go or stay and eat